1. Where
is the earth station? Is it in China or Pakistan?
Or is it is more secure and reputable countries like Norway, Germany, and the
United States? Vizocom uses earth stations in Norway, Germany, and the
United States. This allows for a more secure link with the best
European/American engineering. Not all companies can say this.
2. Are
they properly registered? The nightmare scenerio is to
find out your company is using an ISP that is not legally allowed to do
business in Afghanistan (or other countries). The government can impose
fines and shut down these providers causing a major headache for the
customer. Vizocom is registered both with the Afghan Regulatory Telecom
Authority for being an ISP and the Afghanistan Investment Support Agency for
being able to operate as a business legally in Afghanistan. Ask us and we
can provide certificates showing we are registered. Not everybody can do
this.
3. Are
they giving the bandwidth they say? Vizocom prides itself
not only on our bandwidth, but that we can show customer their link usage any
time via an MRTG data usage graph. This allows us to show the customer we
are providing all of the bandwidth we agreed to provide. Whereas other
providers cannot do this and they have no idea what your usage is. This
opens up the doorway to fraud if no graphs can be obtained.
4. Do
they have a 24/7 local NOC? It is important the VSAT
provider isn't operating in another country and is trying to provide you VSAT
in Afghanistan or somewhere else. The ISP should have a local office that
is part of thier company, not some subcontracted entity that will forget about
your link the minute it is installed.
